General withdrawal conditions
We reserve the right to cancel and re-process withdrawals in order to comply with card scheme rules.
We cannot be held liable for any charges incurred as a consequence of complying with these regulations.
Wherever possible, withdrawals must be returned to the original method of deposit used to fund your account.
Documents may be requested at any time to ensure the security of all customers.
Processing and security
Withdrawal approval may take up to 24 hours due to compliance and security checks.
On occasion, withdrawals may be cancelled to allow for additional verification checks.
In such cases, funds will be returned to your account pending the investigation.
We reserve the right to withhold funds if irregularities are identified.
Fraud prevention
As part of our commitment to preventing fraud:
If funds are deposited and not used before a withdrawal is requested, we may:
request verification documents
carry out full identification checks
request reimbursement of any merchant charges incurred
Responsibility for all funds lies with the account holder and any bets placed will stand.
Withdrawal methods
International bank transfer
Processing time: 2–5 working days
Fees: may apply depending on your bank
Payments are issued only to bank accounts held in the account holder’s name.
Charges may vary depending on your financial institution.