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Safer Gambling: help, support and FAQs

Information, tools, and guidance to help you stay in control.

What is Safer Gambling?

At talkSPORT BET, we want gambling to stay fun, safe, and under your control.

We’re committed to supporting responsible play and making sure help is always available when you need it.

Here’s what that means for you:

  • You have access to tools designed to help you stay in control

  • Gambling should remain an enjoyable activity and not negatively affect other areas of your life

  • If gambling starts feeling less enjoyable, support is available

Important: Our dedicated support team is available 24/7 and ready to help:

  • Reach out via Message us or email.

  • Get confidential support and guidance whenever you need it.

How are staff trained?

Our customer-facing teams are trained in Safer Gambling and receive regular updates, so support is available when you need it.

Self-exclusion requests are treated as a priority and handled as quickly as possible.

We are here to help with any questions and may occasionally check in to ensure you are comfortable with your play. In some situations, we may take steps to support responsible play in line with our Terms and Conditions.

FAQs about Safer Gambling

I self-excluded. Can I reopen my account?

  • During self-exclusion:

What happens

Details

Account access

Your account cannot be reopened until your self-exclusion period ends.

Available periods

6 months, 1 year, 2 years, or 5 years.

  • After self-exclusion ends

What you need to do

Details

Reopening eligibility

Once your self-exclusion period has ended, you may be eligible to reopen your account.

Next steps

Follow the reopening instructions shown in your account or contact Customer Support if you need assistance.

What happens if I am underage?

You must be 18 or over to gamble.

Underage gambling

Key information

Age verification

If we cannot confirm your age, your account will be suspended and we might request ID documents.

If someone is under 18

The account will be closed immediately and any winnings forfeited.

Protecting minors

Keep login details secure and consider parental control software if children use your device.

How do I block gambling sites on my phone or computer?

You can reduce access to gambling websites using blocking tools or device settings.

These may include:

  • Gambling-specific blocking software

  • General website or parental control tools

They can be used across devices such as mobile phones, tablets, and computers.

Can I block gambling sites using my router or browser?

Yes. If you have access to your network or browser settings, you can block gambling websites without installing additional software.

Option

How it works

Router‑level blocking

  • Uses parental controls or blocked website settings.

  • Applies to all devices connected to your Wi‑Fi.

  • Settings can usually be changed by the account holder.

Help from your internet provider (ISP)

  • May block adult content, including gambling sites.

  • Can sometimes provide filtering or security software

Browser blocking

  • Uses browser extensions such as BlockSite.

  • Available on desktop and Android devices using Google Chrome.

  • For specific instructions, check your router manufacturer or internet provider's support pages.

Important: These methods may not be fully comprehensive and are more effective when combined with other tools.

How do I turn off gambling adverts on social media?

You can reduce or hide gambling‑related adverts by adjusting settings on social media platforms and your device.

Ways to reduce adverts include:

  • Blocking or muting BetVictor’s social media accounts.

  • Hiding or reporting ads when they appear.

  • Updating ad preferences to limit gambling‑related content.

You can also reduce personalised advertising by adjusting your device or Google ad settings, which limits ads based on browsing activity.

Extra support & help

If you need extra support or want to take a break from gambling, help is available through independent support organisations such as Gambling Care and other specialist support providers.

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